Sales & Marketing

(Body Language Basics)



Can you tell if someone is telling the truth just by looking at them? It is a skill that a lot of people do not have. Through Body Language Basics you will be given a set of tools to use to your advantage. These tools can be utilized in the office and at home. Understanding Body Language will provide you a great advantage in your daily communications.

Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.

Body Language Basics

Body Language Basics Course Outline:

Module One: Getting Started

  • Icebreaker

  • Housekeeping Items

  • The Parking Lot

  • Workshop Objectives

Module Two: Communicating With Body language

  • Learning a New Language

  • The Power of Body Language

  • More Than Words

  • Actions Speak Louder Than Words

  • Case Study

  • Module Two: Review Questions

Module Three: Reading Body Language

  • Head Position

  • Translating Gestures Into Words

  • Open Vs. Closed Body Language

  • The Eyes Have It

  • Case Study

  • Module Three: Review Questions

Module Four: Body Language Mistakes

  • Poor Posture

  • Invading Personal Space

  • Quick Movements

  • Fidgeting

  • Case Study

  • Module Four: Review Questions

Module Five: Gender Differences

  • Facial Expressions

  • Personal Distances

  • Female Body Language

  • Male Body Language

  • Case Study

  • Module Five: Review Questions

Module Six: Non-Verbal Communication

  • Common Gestures

  • The Signals You Send to Others

  • It’s Not What You Say, It’s How You Say It

  • What Your Posture Says

  • Case Study

  • Module Six: Review Questions

Module Seven: Facial Expressions

  • Linked With Emotion

  • Micro-expressions

  • Facial Action Coding System (FACS)

  • Universal Facial Expressions

  • Case Study

  • Module Seven: Review Questions

Module Eight: Body Language in Business

  • Communicate With Power

  • Cultural Differences

  • Building Trust

  • Mirroring

  • Case Study

  • Module Eight: Review Questions

Module Nine: Lying and Body Language

  • Watch Their Hands

  • Forced Smiles

  • Eye Contact

  • Changes in Posture

  • Case Study

  • Module Nine: Review Questions

Module Ten: Improve Your Body Language

  • Be Aware of Your Movements

  • The Power of Confidence

  • Position and Posture

  • Practice In a Mirror

  • Case Study

  • Module Ten: Review Questions

Module Eleven: Matching Your Words to Your Movement

  • Involuntary Movements

  • Say What You Mean

  • Always Be Consistent

  • Actions Will Trump Words

  • Case Study

  • Module Eleven: Review Questions

  • Workshop Objectives
  • Body Language 1. Getting Started
  • Body Language 2. Communicating
  • Module 02 Case Study-5
  • Activity 01 - Language Tips
  • Body Language 3. Reading Body Language
  • Module 03 Case Study-6
  • Activity 02-Head Positions
  • Activity 03-Gestures
  • Body Language 4. Body Language Mistakes
  • Module 04 Case Study-7
  • Activity 04-Looks
  • Activity 05-Personal Space
  • Activity 06-Movement
  • Activity 07-Fidgeting
  • Body Language 5. Gender Differences
  • Module 05 Case Study-8
  • Activity 08-Personal Distance
  • Activity 09-Female Body Language
  • Activity 10-Male Body Language
  • Body Language 6. Nonverbal Communication
  • Module 06 Case Study-9
  • Activity 11-Unconscious Gestures
  • Activity 12-Signals
  • Body Language 7. Facial Expressions
  • Module 07 Case Study-10
  • Activity 13-Voice
  • Activity 14-Universal Facial Expressions
  • Body Language 8. In Business
  • Module 08 Case Study.mp4-11
  • Activity 15-Power
  • Activity 16-Build Trust
  • Activity 17-Mirroring
  • Body Language 9. Lying and Body Language
  • Module 09 Case Study-12
  • Activity 18-Hands
  • Activity 19-Posture
  • Body Language 10. Improve Your Body Language
  • Module 10 Case Study-13
  • Activity 20-Relaxation
  • Activity 21-Confidence
  • Activity 22-Stress
  • Body Language 11. Matching Your Words to Your Movement
  • Module 11 Case Study-14
  • Activity 23-Honesty
  • Activity 24-Traits
  • Module 12 Closing
  • Final Test (Body Language)
Completion rules
  • All units must be completed
  • Leads to a certification with a duration: Forever